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General Policy
- ALL Clients required to fill the Health History form and Sign for the Consent.
- Consent could be withdrawn anytime.
- Health history would be required to update every 1 year.
- ALL Clients required to fill the Health History form and Sign for the Consent.
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Booking Policy
- You can check any available time slots 2 hours from now at the Online booking system.
- Time slots will disappear once someone booked.
- Same day appointment is available at the Online booking system for the whole week. (Exception may apply on Holidays, and weekends.)
- To avoid a Cancellation charge, please Cancel an appointment 24 hours before it starts.
- A cancellation charge of $30 will apply if you cancel your appointment 24 to 3 hours before it starts. (*Some exception may apply.)
- A cancellation charge of $50 will apply if you cancel your appointment 3 hours or less before it starts.
- No Show client will be charged in the full amount of the appointment. To avoid No Show charge, please contact and cancel your appointment before it starts. (No Show Client: a person who has made a Massage Therapy Appointment but neither keeps nor cancels it.)
- If you owe any fee to the Clinic from a cancellation or no show, we will not accept any appointments from you until the balance paid.
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Direct Billing Policy
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Personal Data Collection
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